Frequently Asked Questions
Please read our FAQ before sending us a message.
Products from Churchwin are 100% Natural. Quality and affordability are what we offer our customers. You pay less and get more value. You are buying authentic African products when you shop or buy from Churchwin.
Yes, local pickup can be arranged upon request.
Immediately you place an order, products are assembled by a dedicated Churchwin team in Texas and shipped out to you by courier.
Shipping is free for all products, regardless of the quantity purchased.
Certainly, Churchwin supervises the manufacturing on-site by its sister company in Ghana and makes sure it delivers to you nothing short of the very best and finest of Authentic African products/ingredients, which it has traded globally for about ten (10) years.
Absolutely! Just contact Churchwin to arrange a return for the item purchased price or exchange for similar item. Please consider contacting us directly prior submitting a negative review:) You will reach me directly and I respond to all inquiries via email, phone or text 512-903-1451.
The shelf-life of products is two (2) years from the packing date. However, many products like shea butter will last longer due to the presence of natural anti-oxidants.
Send us an email
Customer Service team will typically reply within 12 hours. Keep shopping!